|
| |
沟通课程 Communication
Curriculum |
| |
人际沟通系列 Personal communication series |
| CM0101 |
沟通技能 communication skills |
| CM0102 |
倾听技巧 listening skills |
| CM0103 |
同事间的沟通技能 communicate with your colleagues |
| CM0104 |
与上司的沟通技能 communicate with your boss |
| CM0105
|
与难相处的同事沟通 communicate with the difficult colleagues |
| CM0106 |
高效的电子邮件沟通 effective E-mail |
| |
团队沟通系列 Team communication series |
| CM0201 |
团队沟通技能 team communication competency |
| CM0202 |
团队沟通管理 team communication managemen |
| |
职业发展课程
career development curriculum |
| |
时间管理系列Time management series |
| PD0101
|
个人工作的时间管理 personal time management |
| PD0102 |
外部事务的时间管理 external time management |
| |
商务技能系列Business competency series |
| PD0201
|
培育演讲技能foster the presentation competency |
| PD0202 |
演讲的实施技能 effective presentation skills |
| PD0203 |
项目建议书的撰写技能 write proposal |
| PD0204 |
有效会议技巧 effective meeting skills |
| PD0205 |
电话技巧 telephone skills |
| |
商务礼仪系列Business etiquette series |
| PD0301
|
办公礼仪 office etiquette |
| PD0302 |
商务礼仪 business etiquette |
| |
职业拓展系列Career development series |
| PD0401
|
职业生涯的规划 plan your career |
| PD0402 |
职业生涯的拓展 career development |
| |
职业道德系列 Professional ethics series |
| PD0501
|
个人职业道德 personal ethics |
| PD0502 |
企业职业道德 enterprise ethics |
| |
创新系列Innovation series |
| PD0601
|
创造能力的培养 build creation competency |
| PD0602 |
创造性团队的培育 build creative team |
| |
个人发展系列Personal development series |
| PD0701 |
系统思考 system thinking |
| PD0702 |
平衡生活与工作 balance personal and professional life |
| PD0703 |
增强自信心 buildup self-confidence |
| PD0704 |
提高记忆力 improve memory |
| |
领导力课程
leadership curriculum |
| |
领导者的角色系列Role of leader series |
| LS0101
|
中层经理人的角色认知 role of mid-level manager |
| LS0102 |
发挥领导者的作用 play your role as a leader |
| |
目标制定系列Goal setting series |
| LS0201 |
目标设定 set your goal |
| |
授权系列Empowerment series |
| LS0301
|
理解授权的内涵 understanding empowerment |
| LS0302 |
有效授权 effective empowerment |
| |
激励系列Motivation series |
| LS0401 |
激励的内涵 understanding motivation |
| LS0402 |
创造激励的环境 creating the motivation environment |
| LS0403 |
有效激励方法 effective motivation |
| |
指导系列Coaching series |
| LS0501
|
建立互相信任的指导氛围 creating trust coaching environment |
| LS0502 |
有效指导 effective coaching |
| |
变革管理系列Change management series |
| LS0601
|
了解变革 understand change |
| LS0602 |
领导变革 leading change |
| |
双赢谈判系列Win-win negotiation series |
| LS0701
|
谈判步骤 negotiation process |
| LS0702 |
谈判技巧 negotiation skills |
| |
绩效管理系列Performance management series |
| LS0801
|
绩效管理 performance management |
| LS0802 |
绩效评估 performance evaluation |
| LS0803 |
员工绩效问题的解决 providing feedback |
| |
冲突管理系列Conflict management series |
| LS0901
|
冲突管理 conflict management |
| LS0902 |
冲突处理 resolving conflict |
| |
经理人拓展系列Manager development series |
| LS1001
|
非财务经理的财务知识 finance management for non-finance manager |
| LS1002 |
非财务经理的财务管理 finance management for non-finance manager |
| |
一线主管系列Frontline supervisor series |
| LS1101
|
一线主管的领导力 frontline leadership |
| |
团队建设系列Teambuilding series |
| LS1201 |
团队建设基础 introduction of teambuilding |
| |
管理要素 Essentials of management |
| LS1301 |
管理学基础 introduction of management science |
| LS1302 |
管理心理学基础 introduction of managerial psychology |
| LS1303 |
提高工作效率 increasing working efficiency
|
|
销售及营销课程
sales & marketing curriculum |
| |
专业销售技能系列Professional selling series
|
| SM0101 |
销售的准备阶段 preparing your selling |
| SM0102 |
销售的实施阶段 selling implement |
| SM0103 |
销售渠道设计 channel designing |
| SM0104 |
销售渠道管理 channel management |
| SM0105 |
大客户管理 key account management |
| SM0106 |
大客户销售 key account selling |
| SM0107 |
增值销售技巧 added-value selling |
| |
市场营销系列Marketing series |
| SM0201
|
市场营销基础 marketing fundamental |
| SM0202 |
品牌管理 brand management |
|
客户服务课程
customer service curriculum |
| |
客户关系管理Customer relationship series
|
| CS0101
|
客户关系管理基础 customer relationship management fundamental |
| CS0102 |
客户关系管理应用实践 customer relationship management practice |
| |
卓越客户服务系列Customer service series |
| CS0201 |
提供出色的客户服务 provide excellent customer service
|
| CS0202 |
建立高效的客户服务团队 build effective customer service team |